1. Introduction
These Terms and Conditions govern the services provided by Sunlight Lawn and Landscape (“Company,” “we,” “us,” or “our”) to you, the client (“Client,” “you,” or “your”). By engaging our services, you agree to be bound by these Terms and Conditions.
2. Services
2.1 Scope of Services: The Company will provide lawn care, landscaping, and related services as outlined in the service agreement or quote provided to the Client. Services may include mowing, trimming, fertilization, weed control, landscaping design, installation, maintenance, and other agreed-upon tasks.
2.2 Service Schedule: Services will be performed according to the agreed-upon schedule. The Company reserves the right to reschedule services due to weather conditions, equipment issues, or other unforeseen circumstances, with reasonable notice to the Client when possible.
2.3 Custom Requests: Any additional services or changes to the agreed-upon services must be requested in writing and may incur additional charges.
3. Payment Terms
3.1 Pricing: All prices for services will be outlined in the service agreement or quote. Prices are subject to change with prior notice to the Client.
3.2 Payment Schedule: Payment is due upon receipt of the invoice unless otherwise specified in the service agreement. Invoices are typically issued upon completion of services or on a recurring basis for ongoing services.
3.3 Late Payments: Payments not received within 7 days of the invoice date will incur a late fee of 5% of the outstanding balance. The Company reserves the right to suspend services for accounts with overdue balances.
3.4 Accepted Payment Methods: Payments may be made via cash, check, credit card, or electronic transfer, as specified in the service agreement.
4. Client Responsibilities
4.1 Access to Property: The Client agrees to provide safe and reasonable access to the property for the Company to perform services. This includes ensuring pets are secured, gates are unlocked, and obstacles are removed.
4.2 Property Condition: The Client must notify the Company of any known hazards, such as underground utilities, irrigation systems, or other conditions that may affect service performance.
4.3 Permits and Approvals: The Client is responsible for obtaining any necessary permits, approvals, or homeowner association consents required for the services.
5. Liability and Insurance
5.1 Limitation of Liability: The Company is not liable for damage to property caused by pre-existing conditions, hidden obstacles, or acts of nature. The Company will take reasonable care to avoid damage to irrigation systems, utilities, or landscaping features, provided the Client has disclosed their locations.
5.2 Insurance: The Company maintains general liability insurance and workers’ compensation insurance as required by law. The Client is responsible for maintaining their own property insurance.
5.3 Force Majeure: The Company is not liable for delays or failure to perform services due to events beyond our control, including but not limited to weather events, natural disasters, or government regulations.
6. Termination
6.1 Termination by Client: The Client may terminate services by providing 30 days’ written notice. Any prepaid services will be refunded on a prorated basis, minus any outstanding fees or costs incurred.
6.2 Termination by Company: The Company may terminate services immediately for non-payment, breach of these Terms and Conditions, or unsafe working conditions. The Client will be responsible for payment for all services rendered up to the termination date.
7. Warranties and Guarantees
7.1 Service Guarantee: The Company guarantees that services will be performed in a professional and workmanlike manner. If the Client is dissatisfied with the quality of service, they must notify the Company within 48 hours, and the Company will address the issue at no additional cost, subject to reasonable limitations.
7.2 Plant and Material Warranties: Plants, trees, or materials installed by the Company are warranted for 90 days from the date of installation, provided the Client follows care instructions provided by the Company. This warranty does not cover damage due to neglect, improper care, or acts of nature.
8. Dispute Resolution
8.1 Negotiation: Any disputes arising under these Terms and Conditions will first be addressed through good-faith negotiation between the Client and the Company.
8.2 Governing Law: These Terms and Conditions are governed by the laws of [Your State/Province]. Any legal action must be brought in the courts of [Your County/State].
9. Miscellaneous
9.1 Entire Agreement: These Terms and Conditions, along with any service agreement or quote, constitute the entire agreement between the Client and the Company, superseding any prior agreements or understandings.
9.2 Amendments: The Company reserves the right to update these Terms and Conditions with prior notice to the Client. Continued use of services after such notice constitutes acceptance of the updated terms.
9.3 Assignment: The Client may not assign their rights or obligations under these Terms and Conditions without the Company’s written consent.
9.4 Contact Information: For questions or concerns, please contact [Your Company Name] at [Your Contact Email] or [Your Contact Phone Number].
By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.